Restoration Design Australia Customer Service
At Restoration Design Australia - your Satisfaction is our main concern.
We take pride in being part of a global and highly respected family-run company that understands the concept of good, efficient and personal customer service. At Restoration Designs you will be speaking directly to a team of dedicated Porsche enthusiasts who aim to resolve any problem you may encounter and offer sound advice. Before contacting us, please see the following sections for terms, shipping, returns, policies and more.
Ordering & Shipping
Before we can accurately calculate a shipping rate - we must package and weigh the parts first. You only pay what it costs to ship! We will return an invoice to you with the correct shipping cost after your order is placed, before final payment.
We use TNT Shipping to ensure safe, effective delivery. Shipping is done daily, during business hours.
Although we stand by our products, we accept returns on defective products due to poor craftsmanship. If the item is unwanted, we will allow returns within 30 days of receiving the goods, but you will incur a 15% restocking fee. The parts must be in new, unused condition. Please contact us directly in the rare event of an item issue. In our many years of business, we can count the number of product returns on one hand!
Forms of PaymentWe Accept:
- Bank Transfer (preferred option)
- Money Order
- NO CHEQUES.